1. Introduction
LocalPetReviews ("we," "us," or "our") operates the website localpetreviews.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
We are committed to protecting your privacy and handling your personal information responsibly. By using our website, you consent to the practices described in this policy.
2. Information We Collect
Information you provide: If you contact us through our contact page, we collect your name, email address, and any information you include in your message. We use this information solely to respond to your inquiry.
Automatically collected information: When you visit our website, our servers automatically log standard technical information including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is used for website analytics and performance monitoring.
Cookies and tracking: We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Third-party services we use (including Google Analytics and Google AdSense) may also place cookies on your device. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the information we collect to:
- Operate and maintain our website
- Respond to your inquiries and communications
- Analyze website usage and improve our content and services
- Display relevant advertisements through Google AdSense and other advertising partners
- Monitor and prevent security threats, fraud, and abuse
- Comply with legal obligations
4. Third-Party Services
Our website uses the following third-party services that may collect information:
- Google AdSense: Displays advertisements on our website. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.
- Google Analytics: Helps us understand how visitors interact with our website. Data collected includes pages viewed, time on site, and demographic information. You can opt out using the Google Analytics Opt-out Browser Add-on.
- Algolia: Powers our search functionality. Search queries are processed by Algolia to return relevant results.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for up to 12 months after the last communication. Automatically collected data is retained in aggregate form for up to 26 months for analytics purposes.
6. Your Rights
Under Canadian privacy law (PIPEDA — Personal Information Protection and Electronic Documents Act), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Withdraw consent for the collection and use of your information
- Request deletion of your personal information
To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within 30 days.
7. Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us and we will promptly delete the information.
8. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our contact page.